We offer a number of shipping options to fit your needs, including Free Shipping on orders of $99 or more in the continental 48 states. Orders over $99, after applied discounts, will receive free standard shipping. We provide free shipping to one add

<p>We offer a number of shipping options to fit your needs, including Free Shipping on orders of $99 or more in the continental 48 states.&#xA0;</p><p>Orders over $99, <strong>after</strong> applied discounts, will receive free standard shipping.</p><p>We provide free shipping to one address. For subsequent addresses, a fee of $7.95 per address will be charged, even if the order confirmation doesn&apos;t show any cost. We will adjust your order and contact you for payment. We don&apos;t store credit card numbers, and no charges will be made without consent. Once payment is made for additional delivery addresses, shipping and tracking numbers will be provided for each delivery destination.</p><p>Shipping charges and/or extended delivery times may apply to orders shipped to Alaska, Hawaii, and non-USA countries.&#xA0;</p><p>We reserve the right to choose the carrier for free shipping, but if you have a preferred carrier, please get in touch with us. Up-charges may apply for certain carriers.&#xA0;</p>

Free Shipping

We offer a number of shipping options to fit your needs. We take great care to package and promptly ship your order securely. Packages are shipped out Monday - Friday via USPS, FedEx, or UPS from our Pennsylvania headquarters. Orders received by 1:00

<p id="isPasted">We offer a number of shipping options to fit your needs. We take great care to package and promptly ship your order securely.</p><h3 id="preparing-orders-for-shipping">Preparing Orders for Shipping</h3><p>Packages are shipped out Monday - Friday via USPS, FedEx, or UPS from our Pennsylvania headquarters.&#xA0;</p><p>Orders received by 1:00 pm EST will typically ship the same day. However, please allow for a maximum of 2-3 days for order shipping. Please note that Overnight shipping requests may not ship on the same day the order was placed.</p><h3 id="shipping-addresses">Shipping Addresses</h3><p id="isPasted">For shipping addresses, please provide a physical address, as we cannot deliver via FedEx or UPS to a PO Box. Orders with a PO Box &quot;ship to&quot; address will be shipped via USPS.</p><h3 id="optional-shipping-insurance">Optional Shipping Insurance</h3><p>We have partnered with ROUTE to offer the best delivery experience possible. Route is a package protection and tracking solution that aims to provide the best possible delivery experience for our customers.</p><p>Consider adding ROUTE shipping insurance to your order for complete transparency and assistance in tracking your package. Missing or stolen packages can be claimed through ROUTE Claims.&#xA0;</p><p><a href="https://help.alpacaunlimited.com/en-US/shipping-insurance-283570">Click here</a> to learn more about our Shipping Insurance.</p><h3 id="order-shipping">Order Shipping</h3><p>Once an order leaves our warehouse, standard delivery via USPS usually takes 5-10 business days.</p><p>You may have the option to upgrade your shipping method for faster delivery (such as 2-Day or Overnight) at an additional cost.</p><h3 id="isPasted">Estimating Shipping Cost &amp; Tax</h3><p>The final shipping cost and applicable tax may vary depending on your location and chosen shipping method. You can estimate shipping costs for your location by viewing your cart and entering your shipping zip code to get a complete estimate before checking out.</p><hr><p>This shipping policy applies to customers in the United States and Canada only.</p><p><a href="https://help.alpacaunlimited.com/en-US/international-shipping-283573">Click here</a> for our International Shipping policy.</p>

Shipping Policy

International orders ship via the United States Postal Service Priority (USPS), regardless of the chosen shipping method. Please note:. Please be aware that refusal of the package will result in a complete loss of the purchase price, as items are not

<h3 id="for-orders-shipping-outside-of-the-us">For orders shipping outside of the U.S.</h3><p id="isPasted">International orders ship via the United States Postal Service Priority (USPS), regardless of the chosen shipping method.&#xA0;</p><p><strong>Please note:</strong></p><ul><li>Additional fees for handling, paperwork, and customs charges may apply based on the destination country.&#xA0;</li><li>Longer shipping times are possible.&#xA0;</li><li>Tracking may not be available once the package is outside the US.</li><li>Customers are responsible for any and all customs charges.&#xA0;</li><li>USPS will separately charge duties, customs, brokerage, or other fees associated with international orders.&#xA0;</li></ul><p>Please be aware that refusal of the package will result in a complete loss of the purchase price, as items are not returned to us from countries outside the US.</p><p>For consumer protection, all orders are subject to review, including credit card authorization and address verification. Occasionally, order processing may be slightly delayed.</p><p><a href="https://help.alpacaunlimited.com/en-US/shipping-283572">Click here</a> for our Domestic Shipping policy.</p>

International Shipping

We partner with Route to offer the best delivery experience possible. Route is a package protection and tracking solution that aims to provide the best possible delivery experience for our customers. This is an option for our customers; you may opt o

<p id="isPasted">We partner with <a href="https://route.com/" rel="noopener noreferrer" target="_blank">Route</a> to offer the best delivery experience possible. Route is a package protection and tracking solution that aims to provide the best possible delivery experience for our customers. This is an option for our customers; you may opt out of this service upon checkout.</p><p>Route offers two options to improve the experience:</p><p><strong>1. Route+</strong></p><ul><li>Premium package protection for your online orders.</li><li>Easily file claims for lost, stolen, or damaged packages</li><li>Claims for packages marked &quot;delivered&quot; but not received, where there is no evidence of &quot;porch piracy,&quot; must be made within 5 to 15 days after the &quot;delivery date.&quot; This timeframe ensures thorough investigation for potential misdelivery or locating of the package within the premises.</li><li>Claims for packages presumed to be lost (where the status is not &quot;delivered&quot;) must be filed after seven days (20 days for international) and within 30 days from the last checkpoint.</li><li>Ensures you receive a replacement or full reimbursement.</li><li>Purchase Route+ at checkout.</li></ul><p><strong>2. The Route App (Free)</strong></p><ul><li>Track all your online orders in one place.</li><li>Get real-time shipping updates and dynamic maps.</li><li>No need to search through emails for tracking numbers.</li></ul><p>For more details about ROUTE&apos;s services, please visit <a href="https://route.com/">ROUTE.com</a></p><p>Note: that if you choose to return your purchase, the selected ROUTE shipping insurance will not be refunded, as it is a discretionary add-on service completed upon delivery to your requested address.</p><h3 id="claims">Claims</h3><p>Claims for packages marked as &quot;delivered&quot; by the carrier but not yet received must be made five days after the &#x201C;delivery date&#x201D; but no longer than 15 days to ensure it was not miss-delivered or easily found around the premises.&quot;&#xA0;</p><p>Claims for packages presumed to be lost (where the status is not &quot;delivered&quot;) must be filed after seven days (20 days for international) and within 30 days from the last checkpoint.</p>

Shipping Insurance

Please ensure that you review your billing and shipping addresses carefully before proceeding with your checkout but we certainly understand that sometimes things happen. We're here to help!. Prior to shipping, we are happy to accommodate changes to

<p>Please ensure that you review your billing and shipping addresses carefully before proceeding with your checkout but we certainly understand that sometimes things happen. We&apos;re here to help!</p><p>Prior to shipping, we are happy to accommodate changes to your shipping or billing address.&#xA0;</p><h3 id="request-an-address-change">Request an Address Change</h3><p>To request an address change for a placed order, please use our <a href="https://help.alpacaunlimited.com/en-US/contact">Contact Us</a> form and select &quot;Change shipping / billing address&quot; as your message subject.</p><p>If your package has already been shipped, a $15.00 change of address fee may be applied for order redirecting with the carrier. This fee covers the cost passed onto us by our shipping providers. Changes to the address will be processed separately from the order payment.</p><p>Please note that redirection is not always possible.</p>

Post-Purchase Address Change

Orders must be placed by 12 pm on the deadline date. *Please be aware that neither UPS, FedEx nor USPS guarantee delivery of any type within 7 days of Christmas and offer no refunds for service failures regardless of method or speed. Enjoy free shipp

<h2 id="isPasted">Holiday Shipping Deadlines</h2><p>Orders must be placed by 12 pm on the deadline date.</p><ul><li id="isPasted">Free Shipping: 5-7 days, order by Dec 15th.</li><li id="isPasted">UPS&#xAE; Ground &amp; FedEx Ground shipping: **Ground Service takes at least 4-5 days to reach most of the US. Local deliveries are typically the next day, but volume might cause disruptions. Order by Dec 15th.</li><li id="isPasted">USPS Priority Mail Express &amp; FedEx Express 3-Day, order by Dec 19th.</li><li id="isPasted">FedEx &amp; UPS Next Day Air&#xAE; shipping: order by Dec 21st.</li><li id="isPasted">FedEx &amp; UPS 2nd Day Air&#xAE; shipping: order by Dec 20th.</li><li id="isPasted">FedEx &amp; UPS 3 Day Select&#xAE; shipping: order by Dec 19th.</li></ul><p>*Please be aware that neither UPS, FedEx nor USPS guarantee delivery of any type within 7 days of Christmas and offer no refunds for service failures regardless of method or speed.&#xA0;</p><h3 id><br></h3><h3 id="free-holiday-shipping">Free Holiday Shipping</h3><p id="isPasted">Enjoy free shipping on orders over $99! Ship your entire order below $99 to the contiguous US for a flat rate of just $9.95 for ground shipping.*</p><p>*Standard shipping only available in the 48 contiguous United States. Exceptions are oversized items which will incur a shipping surcharge, as noted on the product page for those items; and all international orders.</p><p>Orders shipping outside the contiguous US: &#xA0;These orders are shipped via UPS or DHL Express and shipping charges are displayed at checkout. Orders to Alaska, Hawaii, and Puerto Rico ship via USPS or UPS Ground, orders to Canada ship via UPS Standard.</p><p><br></p><h3 id="isPasted">Express Shipping from Dec 14th &#x2013; Dec 24th</h3><p>Please note that USPS, FedEx, and UPS do not guarantee Express Delivery during this timeframe. While we make every effort to ship your order in a timely manner for the holidays, please be aware of possible delays.</p><p>Factors such as your location, weather conditions, carrier availability, holidays, and unforeseen events, including pandemics, may affect the carrier&apos;s ability to deliver within the expected time frame.&#xA0;</p><p id="isPasted">Every attempt will be made to ship Expedited Orders placed before 12:00 a.m. PST on non-holiday business days on the same day, however we can not guarantee this service especially during peak or holiday season. &#xA0;Business days are Monday-Friday, excluding federal holidays within the 48 Contiguous United States.&#xA0;</p><p>Once your package leaves our warehouse, we cannot be held responsible for carrier delays, incorrect deliveries, or lost packages. Please consider selecting <a href="https://help.alpacaunlimited.com/en-US/shipping-insurance-283570">ROUTE shipping insurance</a> if you have a specific shipping deadline.</p><p>We do not offer refunds for missed delivery dates or carrier delays.</p>

Holiday Shipping

Need some help, we're available via live chat.

Use our Contact form or email us here any time: help@incabrands.com

Back to Store

Sun Valley Alpaca Co

Get your alpaca products responsibly shipped with the help of Sun Valley Alpaca Co. We offer cost-effective shipping options that include Route Shipping Assurance for safe delivery. Visit our website for more details and information!