At times, we offer discounts or coupons. Only one discount or coupon may be redeemed per shipping address. We reserve the right to decline to accept or ship orders where multiple discounts or coupons are used. These sales run on our site and are deno

<h3 id="isPasted">Coupons &amp; Discounts</h3><p>At times, we offer discounts or coupons. Only one discount or coupon may be redeemed per shipping address. We reserve the right to decline to accept or ship orders where multiple discounts or coupons are used.</p><h3 id="strikethrough-sales">Strikethrough Sales</h3><p>These sales run on our site and are denoted by a strikethrough on the price, such that the higher price represents the highest price at which we sold the product at some point in the past. &#xA0;The sale is only offered on the product of which the strikethrough is denoted. Once the strikethrough is no longer seen on the site, the sale is over, and the sale price will no longer be honored. All returns are based on the final price after any sales have been applied.</p><h3 id="coupon-codes">Coupon Codes</h3><p>These sales are activated at checkout by a specific coupon code. These codes are often sent via email during a sale. Discount will be applied at checkout only after the coupon code has been correctly entered.&#xA0;</p><p>Coupon code offers can only be combined with the &apos;free shipping&apos; offer. Some exclusions may apply. Offer subject to change without notice. Discounts cannot be retroactively added to past orders. If item(s) is returned, resulting in a change in a discount, any applicable discounts will be updated according to your new order total. Offer valid while supplies last. If you would like to be made aware of a coupon code sale, please signup for our newsletter.</p><h3 id="right-to-correct-errors--refuse-service">Right to Correct Errors &amp; Refuse Service</h3><p>Although we strive to be as accurate as possible, we cannot be liable for pictorial or typographical inaccuracies on our site. This includes erroneous discounts, promotions, offers, and coupon codes.&#xA0;</p><p>We reserve the right to correct pricing errors on our site. We also reserve the right to refuse to ship products that were erroneously priced on our site and to cancel orders which experienced a programming or technical error.</p><p>We reserve the right to limit quantities, refuse service to any person, and cancel any order placed on our site.</p>

Promotions & Discounts Policy

While some promotions auto-apply, others need a coupon code entered to receive the promotion. If you have a coupon code, it will need to be entered. Please be aware that it is safest to enter it in ALL CAPITAL LETTERS and/or numbers as provided. If y

<h3 id="isPasted">Can&#x2019;t find where to input a coupon or promotional code?</h3><p>While some promotions auto-apply, others need a coupon code entered to receive the promotion.&#xA0;</p><p>If you have a coupon code, it will need to be entered. Please be aware that it is safest to enter it in ALL CAPITAL LETTERS and/or numbers as provided. If you have difficulty entering a code, please check your browser. Our system is designed to work with both Google Chrome and Apple Safari browsers best, although other browsers may be supported as well.</p><p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; color: rgb(33, 33, 33); font-family: Jost, Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">When you go to your shopping cart, you will see Subtotal, Shipping, and Tax totals. Below that, you will see the Coupon / Gift Certificate. Enter your code in the box directly under the words and select apply. The offered discount will be applied to your cart.</p><p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; color: rgb(33, 33, 33); font-family: Jost, Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://uploads.gorgias.io/eynJd7Oq49369ERo/Coupon-adc2f5c0-7c48-4f7e-8811-a9b672b4c713.png" style="width: 300px;" class="fr-fic fr-dib"></p><p id="isPasted">Please be aware coupon codes may affect free shipping settings as free shipping is based on your ordered merchandise total after any coupons or discounts. By looking at the top of the page, you will be notified of your FREE SHIPPING status.</p>

How to Apply a Coupon Code

Unfortunately, we are unable to retroactively apply discounts once the order has been placed. If you have a discount code you forgot to use, here are your options. If we are unable to cancel your order, you will either need to place a new order with

<h3 id="isPasted">I forgot to add my discount code. What should I do?</h3><p>Unfortunately, we are unable to retroactively apply discounts once the order has been placed. If you have a discount code you forgot to use, here are your options.</p><ol><li><strong>Please contact us within 30 minutes to cancel &amp; replace your order&#xA0;</strong><br>All orders are time and date stamped but provided your order has not completed processing (typically within 30 minutes) through your credit card issuer.<br><br></li><li><strong>Place a new order for the items and input the code</strong>&#xA0;<br>In the&#xA0;<strong>Notes</strong> section, indicate the first order number and your desire to refund it, and we&apos;ll take care of the rest! This is a wonderful solution for late-night orders or those outside of our customer service window.&#xA0;<br><br>Please be advised it may take 3-5 days for your refund to be applied to your card, even though we do it first thing the next business day.&#xA0;<br><br></li><li><strong>Contact us for store credit equal to your discount amount</strong><br>We can apply your discount to your account for use at another time. Please be aware that this amount will not be able to be used in connection with any other promotions other than free shipping since it is a promotional discount already. We can only apply one discount value to your account at a time. Orders, sales, and promotions can not be stacked.</li></ol><p>If we are unable to cancel your order, you will either need to place a new order with the discount code and return the original order (excluding final sale items). You can find your ordered projects in the &quot;Ordered&quot; tab in your My Orders page.</p><p>PLEASE NOTE: Discounts and/or promotions other than Free Shipping cannot be stacked. If you&#x2019;ve already taken advantage of a discount or promotion, we will not be able to apply a second discount or promotion to your order.</p>

Forgot to Enter a Coupon Code

If you have received one of our gift certificates, here's a step-by-step guide to redeeming it with ease. Choose the alpaca products you'd like to purchase from our online store. You can browse through our categories, and once you have found the desi

<p id="isPasted">If you have received one of our gift certificates, here&apos;s a step-by-step guide to redeeming it with ease.</p><h3 id="step-1-select-your-products">Step 1: Select Your Products</h3><p>Choose the alpaca products you&apos;d like to purchase from our online store. You can browse through our categories, and once you have found the desired items, simply click &quot;Add to Cart.&quot;</p><h3 id="step-2-proceed-to-checkout">Step 2: Proceed to Checkout</h3><p>Once you have selected all the desired items, click on the shopping cart icon at the top right of the page, then click &quot;Checkout&quot; to proceed.</p><h3 id="step-3-redeem-your-gift-certificate">Step 3: Redeem Your Gift Certificate</h3><p>In the Payment section, you will find an option labeled &quot;Redeem Gift Certificate.&quot; Click on this option, and a box will appear for you to enter the unique gift certificate code.</p><p>You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like: Z50-Y6K-COS-402</p><p>Enter the code, and click &quot;Apply.&quot;</p><hr><p><br></p><h4 id="balance-after-gift-certificate">Balance After Gift Certificate</h4><p>Note: If the total cost of your purchase is more than the gift certificate&apos;s value, you&apos;ll be prompted to enter additional payment information for the remaining balance. If the total is less, the remaining balance will stay on your gift certificate for future use.</p><p><br></p><h3 id="need-assistance">Need Assistance?</h3><p>Should you encounter any issues or have further questions about redeeming your gift certificate, please don&apos;t hesitate to <a href="https://help.alpacaunlimited.com/en-US/contact">contact our customer support team</a>.&#xA0;</p><p>Thank you for shopping with Sun Valley Alpaca Co., and we hope you enjoy our exceptional alpaca products. Happy shopping!</p>

Redeem a Gift Certificate

You can check your gift certificate balance at any time, right online. Simply visit our Check Gift Certificate Balance page.

<p>You can check your gift certificate balance at any time, right online.&#xA0;</p><p>Simply visit our <a href="https://www.alpacaunlimited.com/giftcertificates.php?action=balance">Check Gift Certificate Balance</a> page.&#xA0;</p>

Check Balance of a Gift Certificate

We want to ensure only those who want to receive our email messages get them. If you wish to no longer receive our promotional emails, you can do so by clicking right here and entering the email you wish to unsubscribe. You can opt back in if you wis

<p>We want to ensure only those who want to receive our email messages get them. If you wish to no longer receive our promotional emails, you can do so by <a href="http://manage.kmail-lists.com/subscriptions/unsubscribe?cy=SDrKEG" rel="noopener noreferrer" target="_blank">clicking right here</a> and entering the email you wish to unsubscribe.&#xA0;</p><p>You can opt back in if you wish to resubscribe again in the future.&#xA0;</p><p>If you have placed an order with us, your email address will stay linked to your account but it will not be sent any marketing or promotional emails.&#xA0;</p>

Email Unsubscribe Request

We're thrilled to offer a 10% discount to all active and Veteran members of the US Military, National Guard, and Reserve, as well as immediate family members residing in the same household. To receive the discount code, please contact us via email wi

<p><span style="font-family: Merriweather;">We&apos;re thrilled to offer a 10% discount to all active and Veteran members of the US Military, National Guard, and Reserve, as well as immediate family members residing in the same household.&#xA0;</span></p><p><span style="font-family: Merriweather;">To receive the discount code, please contact us via email with a copy of your military ID (you may redact any sensitive information).&#xA0;</span></p><p><span style="font-family: Merriweather;">We appreciate your service and look forward to assisting you!</span></p>

Veterans/Military Discounts

Need some help, we're available via live chat.

Use our Contact form or email us here any time: help@incabrands.com

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Sun Valley Alpaca Co

All your holiday gifting needs are taken care of with Sun Valley Alpaca Co. We provide the perfect gifts for everyone, along with options such as digital gift cards and extended return windows for peace of mind.

Promotions & Gift Certificates