Our Satisfaction GuaranteeUpdated 8 days ago

Our Satisfaction Guarantee

At Sun Valley Alpaca Co. (Inca Brands), your satisfaction is our top priority. We are committed to providing high-quality products and excellent service, and we want every customer to be happy with their purchase.

If you are not completely satisfied with your order for any reason, you may return it within 30 days of delivery date for a refund.

We’ve made the return process simple and convenient. You can start a return directly through our website by creating an account at checkout and following the step-by-step instructions. We aim to make the experience as smooth and hassle-free as possible.

Please note that we currently only accept returns from customers within the United States, due to international customs regulations.

For more information, Click here to see our complete Return Policy.

Shop with confidence, knowing your satisfaction is guaranteed. We’re proud to have a growing community of happy customers and look forward to serving you!

Shop with confidence, knowing that your satisfaction is our top priority. Join our growing community of happy customers today!