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Our Satisfaction GuaranteeUpdated 8 months ago

At Sun Valley Alpaca Co/Inca Brands, we are committed to your satisfaction. That's why we offer a Satisfaction Guarantee, striving to ensure that each and every customer is happy with their purchase. If, for any reason, you are not completely satisfied with your order, you can return it within 30 days for a refund.

Returning your purchase is a breeze! Our user-friendly returns process allows you to initiate it through our website. Simply create an account at checkout and follow the simple steps. We want to make sure that the return process is as seamless as possible for you.

While we strive to offer our services to customers worldwide, we currently only accept returns from within the United States due to customs requirements. Click here to see our complete Return Policy.

Shop with confidence, knowing that your satisfaction is our top priority. Join our growing community of happy customers today!

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