Sun Valley Alpaca Co logo
Sun Valley Alpaca Co logo

All articles

Looking to Change or Cancel Your Order?Updated 6 months ago

We understand that things can change, and we're here to help. 

If you've already completed the online order process and need to make any modifications, simply Contact us. If your order hasn't shipped yet, we'll zip right in and take care of it. 

However, if your order has already been shipped, don't fret! We offer easy exchanges and refunds. 

Order Cancellation Policies

Orders can be canceled within 30 minutes of placing your order. Once an order is placed and credit card approval is made, which happens within 30 minutes of receiving your order, we are unable to cancel it.


Was this article helpful?
Yes
No