Forgot Your Account Password?Updated 9 months ago
Forgotten Password Recovery and Magic Link Access at Sun Valley Alpaca Co.
If you've lost your password or prefer a passwordless login, we offer two secure and simple methods to access your account on our BigCommerce website.
Forgotten Password Recovery
- Go to the Login Page: Click on the "Sign In" link at the top right of our website.
- Click on "Forgot Password": Beneath the login fields, click the "Forgot your password?" link.
- Enter Your Email Address: Provide the email address associated with your account and click "Submit."
- Check Your Email: You'll receive an email with a link to reset your password. Click on this link.
- Create a New Password: Enter your new desired password, confirm it, and click "Save."
- Login with Your New Password: You can now log in using your new password.
Magic Link for Passwordless Login
Magic Link is an innovative feature allowing you to log in without a password. It's a secure and convenient alternative to traditional password authentication. Here's how you can use it:
- Go to the Login Page: Click on the "Sign In" link at the top right of our website.
- Choose "Login with Magic Link": Instead of entering your password, click the "Login with Magic Link" option.
- Enter Your Email Address: Provide the email address associated with your account and click "Send Magic Link."
- Check Your Email: You'll receive an email with the Magic Link. Clicking this link will instantly log you into your account without needing a password.
- Complete Your Purchase: Once logged in, you can continue shopping and checkout as usual.
Need Further Assistance?
If you encounter any issues with either password recovery or the Magic Link feature, please get in touch with our support team.
Happy shopping at Sun Valley Alpaca Co., and thank you for being a valued customer.